Help with signing up
A form error, trouble submitting, or a missing welcome email. Tell us what happened and we'll take a look.
Get signup helpA community starts with a conversation.
A little help.
A real connection.
Questions about joining? Need to update your information? We're here to help you take the next step.
HOW CAN WE HELP?
Start with what you need.
Update your details
Need to correct your contact information or add a site address? Contact us instead of submitting the form again.
Request an updateShare a question or idea
This community is just getting started. We'd like to hear your questions, ideas, and ways you'd like to get involved.
Start a conversationA FEW QUICK ANSWERS
Before you
send a note.
For signup help, include your name, the email you used, and a short description of the issue. A screenshot of an error can help. Please leave out passwords and sensitive documents.
What happens when I sign up?
Your interest and the details you provide are saved for the Alliance team. Signing up lets us know you want to be part of the conversation as this community takes shape. It does not create an online account or verify membership.
I already signed up. Should I submit again?
No need. An email address or phone number can be registered once. The form does not update an existing signup. Email support if you need to correct information or add another site address.
Why won't the form go through?
Complete every required field, including phone and at least one site address. Mailing address line 2 is optional. Remove any empty extra site-address fields and complete the security check. If you've tried several times, wait ten minutes before trying again.
I haven't received a welcome email.
Check your Junk or Spam folder for a message from support@pinellasstralliance.org. Welcome messages are sent separately from saving your registration and may take a little time. Repeat submissions and registrations made before welcome emails were enabled do not trigger another message. Contact us if you're unsure.
What updates am I signing up for?
Monthly community emails cover important news, local rules, and issues affecting short-term rental owners across Pinellas County. To stop these emails, email the support team from the address you registered. This is separate from your one-time welcome email.
Can I include more than one rental address?
Yes. Use “Add another site address” on the signup form. You can include up to ten complete site addresses. If you have already signed up, email us to request an addition.
Can I ask to have my information removed?
Yes. Email support from the address you used to sign up and tell us what you would like removed. The team may need to confirm the request before changing a registration.
LOCAL HOMES. STRONGER CONNECTIONS.
We're glad you're here.
Whether you're ready to join or just have a question, there's a place to start.
Get in touch